Frequently Asked Questions

Quick answers about ordering, shipping, products, and support.

We currently ship to addresses within the United States.

Your shipping charge is shown during checkout before you place your order.

We process orders as quickly as possible. Once your order ships, we will send the available tracking information to the email used at checkout.

Please review the compatibility details in the product description. If you are unsure, contact us before ordering and include your device model.

The payment methods currently available are displayed securely at checkout.

Contact us as soon as possible. We will try to help, but an order cannot be changed or canceled after it has shipped.

Email us promptly with your order number and clear photos of the item and packaging so we can review the issue.

Email ruditom@rudifive.com or call +1 (973) 905-2393. Our hours are 9:00 AM–6:00 PM ET.